Shipping policy
1. Order Processing
All orders are processed within 2–5 business days after payment confirmation.
As each artwork is carefully prepared, packaged, and inspected, processing times may vary slightly depending on order volume.
Customers will receive a confirmation email with tracking information once the order has been dispatched.
2. Shipping Coverage
Liyah Vision offers worldwide shipping.
We partner with professional logistics carriers to ensure safe and reliable delivery of large-format artworks across North America, Europe, and international destinations.
3. Shipping Costs
Shipping is included in the price of all artworks.
There are no additional standard shipping fees at checkout.
However, the following may apply depending on destination:
- Customs duties
- Import taxes
- Local handling fees
These charges are the responsibility of the customer and are not controlled by Liyah Vision.
4. Delivery Times
Estimated delivery times:
- Canada & United States: 5–10 business days
- Europe: 7–14 business days
- International: 10–21 business days
Delivery times are estimates and may vary due to:
- customs clearance
- local carrier delays
- remote delivery locations
5. Packaging & Handling
All artworks are packaged with protective, reinforced materials designed specifically for large-format and fragile items.
We take extensive care to ensure your piece arrives in excellent condition.
6. Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
7. Damaged or Lost Shipments
Customers must inspect their order upon delivery.
If your item arrives:
- damaged
- defective
- or incorrect
You must contact us within 48 hours of delivery at:
